Short Sale Runaround And

Misinformation Provided From Banks

After being in this business for awhile you will learn that representatives at the often will provide you with misinformation and give you the short sale runaround. They often will be convinced that they are giving you accurate information, but many times this is far from the fact. Different representatives may interpret notes on the account differently from the representatives who actually wrote the notes or they may overlook specific information all together. How many times have you called in and they have stated you are not authorized on the account when you had just called in and you know that they have an authorization on file for you? If you have any doubt with the information provided by the banks it is always wise to double check information with a supervisor or manager.

The other day we were checking to see if a property was in foreclosure and we had multiple representatives tell us that a Notice Of Default was issued, but that the property was not in foreclosure. We knew that this information was conflicting and after speaking to several representatives and asking the right questions, we received a copy of the letter. The letter was not a Notice Of Default, but a letter stating that the homeowner was in default on their mortgage payments. Always dig deep and continue to ask questions when there is any suspicion of misinformation being provided.

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