Chase Package RMA

The Chase Package RMA is also known as the Chase Request For Mortgage Assistance Form (RMA ) and is used for applying for a short sale or a loan modification review. There is a box on the second page that states the borrowers intent to be reviewed for all options or only options to leave the property. Depending on what box is checked will determine what mortgage workout option is initially reviewed by the servicer. The Chase Short Sale package and the items requested on it will set the foundation of the work out options document package. Additional items may be requested throughout the process depending on investor and borrower circumstances. It is important to complete this form properly or else delays may occur in the review. Also, ensure to send the documents to the proper location to ensure they get scanned and imaged into the system promptly, this will save time and potential headaches.

If you run into challenges, you may be able to escalate the mortgage workout review with the Chase Office Of The President, also known as the Executive Office. This office will generally  assign a case analyst to review the file and oversee it. This at times will increase communication and if the ball gets dropped, it may get picked up quicker.

You can download the Chase Short Sale Package below by completing the contact form or click here for short sale help. You may also call us at 1-800-669-8192 for assistance and questions.

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